I was very nervous ordering a ceramic sink and having it shipped to me. However, I was amazed at how well the sink was packaged and it arrived in PERFECT condition. The box weighed 88 pounds and took two people to move. I am not sure what I was expecting, but it is a very good quality thick sink. This sink can mount both on top and under the counter so it will fit for any installation. I plan to mount it under as I like to be able to wipe the countertop off right in the sink. The box arrived with some small damage to the cardboard box. The box was strapped and taped very well. When I first opened the box the two silver grates were on top, wrapped in plastic and were not able to touch the sink during shipping. I removed them and then lifted off the top piece of Styrofoam and then I could see the sink. It is beautiful and the finish is perfect. The Styrofoam surrounding the sink was over one inch thick, so those small cardboard box pokes never got near the sink. It also comes with two silver drain attachments, and they were totally wrapped in plastic and then put in a box. One in each sink so they would not hit each other. The only thing I would have liked was to be able to select was the color of the drains and grates. I am using satin gold faucets so these will need to be repurchased to match the faucet. Very pleased overall!